Returns & Exchanges

At BLACK NINJA DESIGN, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn items in original packaging. If your purchase doesn't meet your tactical or aesthetic standards, we are committed to making it right.

1

Initiate Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Carefully pack the items in their original condition, ensuring all tags are attached and the protective packaging is intact.

3

Ship It Back

Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

4

Quality Inspection & Refund

Once our team inspects the returned goods, we will process your refund or ship your replacement item within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing